Legal
Privacy & Data Protection Policy
Nunavut Moving & Services is committed to protecting your personal information in accordance with Canadian privacy law.
1Purpose
This Privacy & Data Protection Policy ensures that Nunavut Moving & Services protects the personal information of its clients, employees, contractors, and business partners in accordance with the Privacy Act and Personal Information Protection and Electronic Documents Act (PIPEDA).
2Scope
This policy applies to all employees, management, and contractors of Nunavut Moving & Services, and covers the collection, use, storage, disclosure, and disposal of all personal information — whether oral, electronic, or written — gathered in the course of providing moving, packing, commercial relocation, furniture assembly, and carpentry services across Nunavut.
3Definitions
- Personal Information
- Any information about an identifiable individual, including names, addresses, email addresses, phone numbers, financial information, and any other data that can identify an individual.
- Commercial Activity
- Any particular transaction, act, or conduct of a commercial character, including the provision of moving and related services, invoicing, and client communications.
4Principles for Personal Information Management
In accordance with the 10 principles of PIPEDA, Nunavut Moving & Services commits to:
Accountability
A designated Privacy Officer is responsible for ensuring compliance with this policy and applicable legislation.
Identifying Purposes
We will identify and communicate the purposes for which personal information is collected before or at the time of collection.
Consent
We will obtain knowledge and consent for the collection, use, or disclosure of personal information, except where required or permitted by law.
Limiting Collection
We will limit the collection of personal information to that which is necessary for the identified purposes.
Limiting Use, Disclosure, and Retention
We will not use or disclose personal information for purposes other than those for which it was collected, unless we have consent or are required by law. Personal information will be retained only as long as necessary.
Accuracy
We will ensure that personal information is as accurate, complete, and up to date as necessary for its intended use.
Safeguards
We will protect personal information with appropriate security safeguards, including physical, administrative, and technological measures.
Openness
We will make our privacy policies and practices readily available to clients and the public.
Individual Access
Upon request, individuals will be informed of the existence, use, and disclosure of their personal information and be given access to it. They may challenge its accuracy and completeness.
Challenging Compliance
Individuals may direct any complaints or inquiries about our compliance to the designated Privacy Officer.
5Personal Information Collected
In the course of providing moving and related services, we may collect:
- Full name, address, phone number, and email address
- Origin and destination addresses for moves
- Inventory details and special-handling instructions
- Payment and invoicing information
- Employment and contractor applications
- Emergency contact information
- Survey responses or testimonials
We collect information through our website contact form, email, phone, and in-person interactions.
6Retention and Disposal
Personal information will be retained only as long as necessary for its intended use or as required by law. Secure disposal methods — including shredding of physical documents and permanent deletion of digital records — will be used to protect privacy upon disposal.
7Breach Notification
In the event of a data breach involving a real risk of significant harm, Nunavut Moving & Services will:
- Notify the Office of the Privacy Commissioner of Canada
- Inform affected individuals as soon as feasible
- Document the breach and our response in accordance with PIPEDA requirements
8Contact Information
If you have questions, requests, or complaints about your personal information, please contact our Privacy Officer:
Privacy Officer
Nunavut Moving & Services
02-1127 Mivvik St, Iqaluit, Nunavut X0A 3H0
9Policy Review
This policy will be reviewed annually and updated as necessary to ensure ongoing compliance with applicable privacy laws, including PIPEDA and the Privacy Act.